We specialise in creating engagement rings and wedding bands, and private commissioned pieces for both men and women.
Find more information here outlining the elements involved when having a commissioned piece made at Lorean Jewellery.
Please view our Engagement Rings gallery for examples of custom designs that we have created for our clients in the past.
WHAT WE NEED FROM YOU
We prefer to meet with our clients when creating a commission. This allows us to have a better understanding of you, or you as a couple and the kind of jewellery that will suit your needs. It also helps us to better communicate design ideas and proposals.
Please send an email to email@example.com with the following information:
- A design example or idea of what you are wanting to have created
- The ring size (if you have it)
- The type of stone you are wanting, if applicable
- Your budget
If we feel that your commission suits our design aesthetic, we will confirm a consultation time with you via email. We are a small team so please be patient with us. It can take a few days for us to get back to you regarding your commission query.
The Lorean Jewellery studio is based in Capital Park, Pretoria. As we are a small company working from our studio/workshop, we work on a made-to-order basis and we do not normally keep our products in stock. We are available for consultations by appointment only, on weekdays and weekends. Please enquire with us for appointments after hours and Sundays.
Contact // 074 701 1985
Email // firstname.lastname@example.org
Lorean Jewellery does commissions in yellow, rose or white gold (9ct / 14ct / 18ct), platinum, palladium, titanium and silver.
We work with a wide variety of stones, ranging from diamonds to other precious and semi-precious stones. If you are interested in a specific stone, we will do our best to source it from one of our reliable stone dealers. If you are able to source your own stone, or have an inherited stone that you would like to include in your piece, we will be happy to work with it.
We encourage unique designs, therefore please allow for subtle variations in each piece. Our jewellery is handcrafted and each gemstone is slightly different. A 3D CAD designed render of the proposed design can be applicable for any custom designed commissions. This helps to communicate the final design proposal. If applicable, a CAD Render document of the proposed design will be sent after the quotation has been accepted and the 50% deposit is paid.
The first 3D Render proposal is included in the quotation. Additional 3D Renders for any changes/alterations to the original design will be charged at an additional R 450 per hour.
Each precious or semi-precious stone is unique, and therefore the costing for each piece can vary. Even the slightest variations in diamonds may have a large impact on costing. We recommend that you decide on your budget before hand, we will work with it as closely as we can and source a stone to suit your budget.
The first consultation is free. After which we will send you a quote. Once the quote has been sent and accepted we will require 50% deposit of the total for manufacturing to commence.
We will help you as much as possible to find the correct ring size for you and your partner. We cannot however be held responsible for the size being incorrect. It is best to get the required ring size measured by us or another professional jeweller. If you are surprising your partner another option is to bring us a ring they currently wear on the applicable finger (his/her right hand) and we can help judge the size accordingly.
No engraving is done in the Lorean Jewellery studio as we do not have the facilities. We can, however, outsource your engraving requirements to local preferred engravers. All engraving costs will be calculated and quoted separately.
The lead time for completing commissioned pieces, depends on the amount of work we have at the time. Once the quote has been accepted and the stone has been sourced, please allow 2 to 3 weeks (unless specified otherwise) for manufacturing your order.
COLLECTION AND LOCAL DELIVERIES
If possible, we prefer that all commissioned pieces and engagement rings be collected from our studio. You will be notified once your order has been completed and is ready for you to collect.
We do, however, send orders throughout South Africa. It is an additional R100 per parcel and will be delivered using a reliable courier. Please allow for 2 to 3 business days days for shipping time once your order has been completed. When your parcel has been sent you will be notified and provided with the tracking number.
We cannot deliver to a PO Box and will need a physical address for all shipping within South Africa. The payment must be made before the order can be processed and manufactured.
Kindly enquire with us to find out if the piece that you are wanting to have made can be shipped internationally.
We make use of reliable courier companies to send international orders. This service takes approximately 10 working days to be delivered once it has been shipped. The cost for international shipping will be calculated accordingly and quoted separately.
All international payments are made via PAYPAL.
Once your parcel has been sent you will receive an email with the tracking number.
CUSTOMS AND IMPORTS
You may also be liable for any customs and import duty, quotas, permits, product restrictions and other local requirements. These charges must be paid by the recipient of the parcel. Customs policies vary widely from state to state and country to country. Therefore, we suggest that you check the requirements in your country before placing an order. We will not be liable for any custom or import duties.
Lorean Jewellery accepts payment with PayPal, Cash and EFT (Electronic Funds Transfer). We unfortunately do not have credit card facilities at the studio.
Metal naturally develop a surface patina over time, from oxygen, perfumes and skin acidity. Some people also have more acidic skin then others, and therefore the oxidation can occur at a more rapid pace.
To clean your pieces at home, you can use an old soft toothbrush/cloth, hot water and soap to lightly scrub over the surface. Rinse in clean hot water and dry the jewellery piece in a soft cloth. The best way to keep your jewellery clean is to wear it.
Please enquire with us to have your Lorean Jewellery pieces professionally cleaned at our studio.
Lorean Jewellery take the best care to ensure that each piece is practical and comfortable, but like all jewellery care must be taken when wearing them. We will repair any Lorean Jewellery pieces for free within 3 months of purchase, if the repair needed is due to a manufacturing fault.
As we do not manufacture any chains ourselves, we cannot be held liable for the damage of chains. Chains are delicate by nature and care needs to be taken when wearing them. All chains will be charged at a replacement fee, kindly contact us for the applicable chain fee.
If a jewellery repair is needed for a customer based outside of Pretoria, the customer will be liable for all courier costs.